Dynamics 365 Systems Analyst

Package Description

Britax Child Safety is an international market leader in the manufacture and distribution of child safety car seats and wheeled goods. The global market is divided into three regions: Americas, Europe and Asia Pacific.  

The business operates under the following values:

• We care about protecting the dreams of our customers, our people, and our world. Realized by outstanding safety, fostering our employees with a commitment to improving lives.
• We trust in our products to protect the dreams of our customers all over the world. We trust in our people who come together with a common purpose, where differences make us better and enable us to create an environment where everyone belongs.

We are curious because we ask questions and connect with our people, by listening thoughtfully, elevating their voices, and ensuring their dreams are our starting point.

Key Accountabilities and Responsibilities:

• Lead analysis, design, and implementation of business application solutions to meet business needs, ensuring alignment with industry best practices and organizational standards
• Collaborate with business stakeholders to gather requirements, conduct gap analysis, and define functional specifications for applications’ configurations and customizations.
• Provide day-to-day ERP application support as part of a team and be responsible for supporting a variety of third party and in-house interfaces/integrations.
• Maintain comprehensive documentation of system configurations and processes. 
• Identify and implement process optimizations and automations, working closely with business users to enhance productivity.
• Develop training materials and conduct training sessions to ensure end-users are proficient in using the systems/applications.
• Collaborate with external third-party vendors, contractors, and consultants to develop and enhance new and existing systems/applications and integrations.

Educational Qualifications Required:

• Degree or diploma in computer science, or equivalent qualification and applicable job experience.

Requirements:

• 3+ years’ experience working with MS Dynamics AX2012 AND D365FO as a BSA or functional consultant.
• Strong expertise in MS Dynamics AX2012 AND D365FO functionalities, configuration, and customization capabilities, particularly in supply chain, manufacturing, and finance processes.
• Skilled in business process analysis, requirements gathering. Ability to document business processes, translate business requirements into technical solution requirements
• Proficient in data migration and integration with third-party applications using APIs, web services, or middleware solutions. Commercial experience in implementing and supporting EDI integrations with MS Dynamics platforms.
• Strong customer service approach, proactive, collaborative attitude, outstanding interpersonal skills and experience working with cross functional teams.
• Self-motivated, with a high sense of accountability and urgency. Flexible & adaptable, ability to manage competing priorities and work in a dynamic, results-oriented matrixed environment.
• Experience with Service Desk software (e.g. Jira or any other)
• Experience in Project management and associated methodologies (e.g. Agile, Scrum, Waterfall, Kanban, Prince 2, Six Sigma)