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ERP Specialist Production/Logistic

Please Note: The application deadline for this job has now passed.

Main Responsibility

 

Key Accountabilities and Responsibilities:

Exploitation – System usage

  • Facilitate and support users to identify, prioritize & document Business Process requirements
  • Facilitate the preparation of functional business case and collect requirements
  • Participate as a Subject Matter Expert at business meetings
  • Ensure ongoing compliance with agreed standard IT solutions and related security practices
  • Develop system change requests together with Key Users, based on the agreed change request process
  • Continuously seeks opportunities and proposes process changes to ensure efficient usage of the systems

Support Services

  • Manage support services and escalation process (SPOC) for his/her business area
  • Facilitate, follow up and close off incident and change requests in the Help Desk Tool
  • Provide or facilitates Help Desk support for all systems in her/his business area
  • Facilitates the delivery of SLA agreed with 3rd party providers

System deployment – AX and non-AX

  • Support Business readiness assessments
  • Work with functional stakeholders to develop Business Case for required functionality
  • Perform integration and regression testing
  • Prepare test data
  • Run test cycles with business users
  • System functionality sign off, together with Key Users

Training & Documentation

  • Identify and coordinate training requirements for business user and IT support organization

Maintain training material and end user documentation for local audience in accordance with agreed standards

The Ideal Candidate

Candidate Profile (Education/Competencies Required/Functional Skills/Technical Skills):

  • Degree or diploma in computer science, or equivalent qualification and job experience
  • Minimum 5 years of experience in D365 support and configuration as Function Finance Specialist
  • Experience in the businesses domain finance
  • Experience with Service Desk software (e.g. Jira or any other)
  • Knowledge of ITIL and Project management is an advantage
  • Strong communication skills (both written and oral)
  • Strong problem-solving skills
  • Strong customer (business) focus
  • Ability to liaise with a broad community of company staff at all levels.
  • Ability to solve problems and logically work through an issue and present options to other team members for company wide solutions
  • Strong project management and planning skills
  • Supportive, user-friendly, customer focus
  • Initiative

Occasional travel possible (USA,Europe, Australia)

Package Description

 

Main purpose of role:

To provide Production/Logistic-IT services and business solutions through Business Systems consulting, support and development.

To work closely with the business functions to ensure our Business Systems capabilities are fully exploited and provide added value to the function and overall business

To supports the current functionality, evaluates, and realizes new system requirements or new business systems and ensures training and documentation requirements are fulfilled..

About the Company

 

We’ve been leading the way in child safety technology for
more than 50 years now. From Europe’s best-selling car seat
manufacturer, we’ve become one of the brands most trusted by
American families since we launched here in 1996.

Our passion for child safety drives everything we do. It’s what brings us together as a team and what brings us to work each day. We know how much responsibility sits on our shoulders, so we’ll never stop learning, designing, testing & building products that give families the confidence to keep moving.

Britax Romer

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